FAQ
Frequently Asked Questions (FAQ)
General Information
Q: How can I book an appointment?
A: To book an appointment with Brian, please visit our Booking Page. We will review your request within a few days and get back to you by email.
Q: When are your books open? Do you have a long waiting list?
A: Brian’s books are always open, and he’s typically booking 2-3 months out. No waiting lists or anything complicated. Simply complete the booking form, discuss details by email, and get scheduled.
Q: What are your hours?
A: We are open by appointment only. We offer appointments on both weekdays and weekends. Sessions begin at 1PM.
Q: Where are you located?
A: Ethereal Tattoo Gallery is located at 730 Rigsbee Ave (across from Motorco Music Hall, next to Fullsteam Brewery) in Durham, NC, in the heart of the Foster and West Geer Streets Historic District. Paid parking is available on the street and in nearby paid parking lots and garages.
Q: Do you do piercings?
A: Sorry, Ethereal Tattoo Gallery does not offer piercings. We recommend Clarity Piercing in downtown Durham for piercings.
Q: Do you take walk-ins?
A: Sorry, we are open by appointment only.
Booking
Q: How can I book an appointment?
A: To book an appointment, please visit our Booking Page.
Q: What is a reference photo and how do I decide what to use for this?
A: A tattoo reference photo is an image used as a guide for designing and creating a tattoo. It provides a visual example of the desired design, style, or specific elements the client wants incorporated into their tattoo. Our booking form will ask for any reference photos you have, and this is a vital part of designing your tattoo. If your reference photo(s) are poor resolution, we may need to request alternate photos. This is especially important for both human and pet portraits!
Q: When do I see my design? What if I need to make changes?
A: Brian creates original tattoo designs based on the information received via the booking form/email. Brian will come to your appointment with a design prepared for you based on the reference photos and elements that you have detailed you would like included in the tattoo. Your appointment day will start by going over the proposed design and making it fit perfectly to your body. There will be time for any minor changes you would like to make to the design. If you want any major changes that would require the design to be redrawn or altered in a major way, he might have to reschedule your appointment. Brian does not release designs or drawings prior to appointments.
Preparing for Your Appointment
Q: How should I prepare for my tattoo appointment?
A: Ensure you are well-rested, hydrated, and have eaten a good meal before your appointment. Avoid alcohol and caffeine as they can thin your blood. Before coming to your appointment we ask you to shave the area of the skin that will be tattooed, but be very careful not to cut yourself. Please do not apply any fragrances or lotions.
Q: Can I use numbing cream?
A: Please do not use numbing cream. This typically makes the skin more difficult to tattoo and can affect how it heals.
Q: Can I bring a friend with me to my appointment?
A: Yes, you can bring one friend (18+) for support. We ask that you inform us in advance if you plan to bring someone.
Q: What should I wear to my appointment? What should I bring to my appointment?
A: Wear comfortable clothing that allows easy access to the area being tattooed. If you're getting a large piece, consider wearing loose-fitting clothes. Consider dressing in or bringing layers, especially if this is your first tattoo and you’re not sure how your body might feel throughout. Some people get a bit cold, some people sweat—and some experience both during their session!
We suggest bringing a snack and anything that will help you be comfortable during your session (headphones, a book, etc.) The shop provides pillows with disposable pillow cases, or you can bring your own pillow if you prefer.
Tattoo Process
Q: Does getting a tattoo hurt?
A: Pain tolerance varies from person to person. Most clients describe the sensation as a mild to moderate discomfort. We strive to make the experience as comfortable as possible, and you can take breaks if you need to.
Q: How long will my tattoo take?
A: The total time required depends on the size, complexity, and placement of your tattoo, and some designs could require multiple sessions. Every person and project is unique. During the booking process, we will provide you with a rough estimate of the hours and/or sessions required to complete each project. Sessions start at 1PM unless otherwise stated in your booking confirmation.
Q: Do you use vegan-friendly ink?
A: Yes, we use vegan-friendly ink by Dynamic.
Aftercare
Q: How should I care for my new tattoo?
A: We provide detailed aftercare instructions at the end of your session. Generally, you'll need to keep the tattoo clean and moisturized, avoid sun exposure, and refrain from swimming until it's fully healed.
Q: What should I do if my tattoo becomes infected?
A: While infections are rare, it's important to contact us immediately if you notice any signs of infection, such as excessive redness, swelling, or pus. Follow the aftercare instructions carefully to prevent complications.
Q: Can I get a touch-up if needed?
A: Yes, we offer free touch-ups within the first six months after your tattoo session. Contact us to schedule a touch-up appointment if you notice any issues with your tattoo.
Policies and Pricing
Q: How much does a tattoo cost?
A: Pricing varies based on the size, complexity, and placement of the tattoo. We provide a quote during your consultation. Our minimum shop charge is $500.
Q: What is a deposit?
A: A deposit is required to hold all appointments. This deposit is put towards the total price of your tattoo. If your project requires multiple sessions to be completed, it will be applied to the final appointment. The remainder of payment is due after each session. Scheduling an appointment requires a $300 non-refundable deposit.
Q: What is your cancellation policy? What if I need to reschedule?
A: Deposits are non-refundable. If you cancel, you forfeit your deposit. If you need to reschedule, please allow 7 days notice to transfer the deposit to your next appointment. You forfeit your deposit if you do not reschedule in advance. If you need to reschedule within the outlined timeframe, you have 30 days to re-book your new appointment time and your appointment must be within 6 months. Your deposit can only be transferred once.
Check our Policy page for more, and email us if you have questions not answered here.
Safety and Hygiene
Q: What safety measures do you follow?
A: Our studio follows strict hygiene protocols. We use single-use, sterilized needles, and high-quality, vegan-friendly inks. All equipment is thoroughly sanitized before and after each session.
Q: Are your artists licensed?
A: Yes, all our artists are fully licensed and have completed professional training in tattooing and hygiene practices.